Important! Please read before sending us e-mail:
This email account is monitored Monday through Friday, 8:30 am to 5:00 pm, Central time. It is NOT monitored after hours or on weekends or holidays.
Do NOT use this email system to ask about account specific information or to report problems with your account(s) or debit/ATM cards. We cannot discuss any banking business of a personal or private nature without first verifying your identity, and we cannot do that securely by email. If you have any questions about, or problems with, your account(s), please visit or call one of our 14 branch locations, where our employees will take modest and necessary steps to verify your identity before assisting you.
For your protection, please make sure to NEVER include your social security number, tax ID number, drivers license information, user ID, personal identification number (PIN), password, account number, or any other personal and private information in any email you send.